Deadline -
Date posted:
February 14, 2025
Organization:
Influence Marketing
Industry:
Experiential Marketing
location:
Mississauga, ON
job type:
In-Office
reporting to:
Timing:
The Experiential (XM) Account Supervisor plays a pivotal role in managing client relationships, leading experiential marketing campaigns, and ensuring seamless execution of all activations. This individual acts as the primary point of contact between the agency and the client, providing strategic counsel, overseeing day-to-day operations, and delivering innovative, results-driven experiences that exceed client expectations.
This role is ideal for someone passionate about creating unforgettable brand experiences, thrives in a fast-paced agency environment, and is committed to delivering excellence for their clients.
Client Management
· Serve as the primary liaison between the client and the agency, building and maintaining strong relationships based on trust, transparency, and results.
· Lead client meetings, presentations, and status calls, providing strategic insights and updates on campaign progress.
· Translate client objectives into actionable strategies and ensure alignment on goals and KPIs.
Campaign Strategy and Execution
· Develop and oversee experiential marketing campaigns, including on-site activations, brand experiences, and event-based initiatives.
· Collaborate with internal teams (creative, production, operations, and finance) to deliver campaigns on time and within budget.
· Oversee program execution, including pre-event planning, staffing, logistics, and post-event reporting.
Team Leadership
· Manage a team of Account Executives and Coordinators, providing mentorship, direction, and performance feedback.
· Delegate tasks effectively while maintaining oversight to ensure all deliverables meet client and agency standards.
· Foster a collaborative team environment and champion innovative thinking.
Budget and Financial Management
· Manage program budgets, ensuring accurate forecasting, invoicing, and reconciliation.
· Monitor expenses and negotiate with vendors to optimize cost efficiency.
· Ensure profitability of accounts while maintaining quality and client satisfaction.
Measurement and Reporting
· Define and track KPIs for all campaigns, ensuring measurable success aligned with client objectives.
· Analyze performance data and develop comprehensive post-program reports with actionable insights.
· Present campaign results to clients and recommend strategies for future optimizations.
· Experience: 3-5 years in experiential marketing or a related field, with at least 2 years in a supervisory or client-facing role.
· Proven track record of managing large-scale events or activations.
· Exceptional organizational and multitasking abilities.
· Strong communication and interpersonal skills, with the ability to build rapport with clients and team members.
· Analytical mindset with the ability to interpret data and develop actionable insights.
· Proficiency in project management tools and software.
· Familiarity with vendor management, permitting, and staffing for live events.
· Work with a dynamic team at the forefront of experiential marketing innovation.
· Opportunity to lead impactful campaigns for global and national brands.
· Competitive salary, benefits, and opportunities for professional growth.
Influence Retail Services Inc helps brands online and instore. Our mandate is to help clients engage consumers to influence purchase decisions.
Influence is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential.
Influence Marketing is an integrated marketing agency. We are experts in Sales, Retail, Digital and Experiential Marketing programming. We exist to move consumers from consideration to purchase. At Influence, we are a hard working group of humans who care deeply about our clients business. We are looking for people who strive for Heart, Humble and Hustle.
Influence is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. We are committed to providing reasonable accommodations, if required, and will work with you to meet your needs.
Please email your résumé with a brief explanation of why you are the right candidate for this position to hr@influencemarketing.ca.